CPP Rant !!!
 

http://i81.photobucket.com/albums/j2...ththangry3.gif

Im not usually one to bash a company, but here is my rant

I ordered some 2-1/2" drop spindles from CPP, first off it took a while for them to get here (not the end of the world), but when I went to install them I found that my upper ball joints were sticking too far through the spindle, so the hole for the cotter pin is below the castle nut, which makes the castle nut useless & IMO not that safe

So I went & purchased another pair of BJs just to make sure mine weren't duds, they had the same problem, so after 2 days of comparing 8 different BJs & several hours on the phone to CPP (many of which were being on hold), Taking pictures & sending to CPP, I get a call back & they said "Oh, well the engineers said that its just production variation, put a washer under the nut

That is crap, we are talking Front Suspension here, I have spent 2 days & used up plenty of mine & my local parts stores time to find that my $250 dollar drop spindles are pieces of Sh!t
First off on the web site they show pictures of them with their name not western on the spindle, not that this is the end of the world, but its kinda misleading IMO

Sorry for the rant, but when I spend my money I expect to get a good quality product, I wasnt trying to buy some no name brand off eBay, I was buying from a company that seemed like a good company from all that I had read

Rant off

Re: CPP Rant !!!
 

Unfortunately, that's about par for the course for CPP.

Re: CPP Rant !!!
 

I'm sticking with ECE with my drop.

So what are you planning to do?

Re: CPP Rant !!!
 

Moving to the review section to join the many other CPP rants.

Re: CPP Rant !!!
 

Im really pissed right now, so I havent decided on what Ima do yet

I really want my money back in full, but I doubt that they will go for it

Im already out 2+ days & I dont wanna have to wait for new spindles to come in, but I dont want inferior parts on my truck

Re: CPP Rant !!!
 

What's the problem w/putting a washer under the castle nut?

I've had to do it before & it was never an issue. The nuts threads were fully engaged on the BJ shaft, the cotter-pin fits the notch in the castle nut, & the assembly was tightened enough that the tapered-shaft was firmly seated within the spindle (needed a pickle fork to separate the two pcs).

Re: CPP Rant !!!
 

I will add I was very happy with my Belltech S-10 Spindles, but have no idea how their 60-72, 73+ spindles are...

I'd ask for a full refund. Just eat the return shipping and call it lesson learned :(

Re: CPP Rant !!!
 

You shouldn't have to shim $250 suspension parts.... EVER.

Re: CPP Rant !!!
 

I just got off the phone with Randy at CPP & basically he said that after I shipped them back they would inspect them, to make sure that they are inferior & then send me back some of my money, but in all the 6 years he has worked there that he has never seen them reimburse someones shipping

I have decided not to hassle with them any further & keep the POSs

But never buy from them again

Re: CPP Rant !!!
 

Sorry to hear about all this....i got mine from Harmons Chevrolet....They were McCaughys.... I paid 200.00 for mine..shipped.....

Re: CPP Rant !!!
 

I would agree to a point.

The washer in this case does not affect the quality or structural integrity of the suspension. Like I mentioned, I've had to use the washers on more than one application. I thought it was unusual the first time I experienced the issue . . ..... but I never had problems w/the fix.

Re: CPP Rant !!!
 

I will wind up adding the washers, its just that I dont like to "mickey mouse" things & to me that is what I will be doing by adding the washers

Re: CPP Rant !!!
 

WTF? That makes no sense.
I don't think there is a company that has been bashed more than CPP. And, I am not talking just truck parts here.

Re: CPP Rant !!!
 

ECE's dropped spindles are $249. I would send them back if I were you and then rub ECE's feet and tell them you love them!

Re: CPP Rant !!!
 

I had a very bad experiance with CPP years ago. See this picture? Enough said!
http://i23.photobucket.com/albums/b3...Tra-Bajo/a.jpg
And, I live very close to CPP!
I will gladly pay freight charges for ECE products.

Re: CPP Rant !!!
 

Please know that I'm not dismissing your concerns.

But..... If the BJ shaft is seated into the spindles properly, adding washers would be no different than having a 'taller' castle-nut. If your castle nut was slightly taller, you would never have given the spindles a second thought. Your not compromising anything thats structural. It's no different than needing more shims than normal to align a lowered truck vs. what a stock height truck would require.

Re: CPP Rant !!!
 

i bought the cpp grand slam drop kit from them. the only problem i had was that the drivers caliper didnt fit because the pas was thicker than it shouold be. i called, sent them pics, wated 2 weeks for new ones to come that they told me they sent, i ended up just buying a new set of pads from my work. other than that no big problems with there parts.

but i still havent gotten the pads they said they sent.

Re: CPP Rant !!!
 

My ECE spindles required a washer too ... for what it's worth.

It happens more than you guys realize as different manufacturers of ball joints don't always put the drilled cross hole in the same spot ... seriously. It happens a LOT more currently due to all the "off shore" manufacturing of aftermarket replacement parts.

Re: CPP Rant !!!
 

Really? So how do you set camber on those $400+ upper A arms? :confused:

Re: CPP Rant !!!
 

:lol: Ya got me :smoke: Those are fancy spacers :D

Re: CPP Rant !!!
 

These my be set up for the 88-91 upper ball joint ?

Re: CPP Rant !!!
 

These bad--

http://www.boltdepot.com/images/Chro...hers-thumb.jpg

These good--

http://static.zoovy.com/img/jackstoo...a_ass144_2.jpg

Now Shane, isn't the difference obvious? ;)

Re: CPP Rant !!!
 

Oh, and having said that...

CPP is teh sux0r, IMO. They lost my business a full decade ago. CPP, if you're reading... that's about a gajillion dollars ago.

Re: CPP Rant !!!
 

CPP= the worst place ever...!!!!

Re: CPP Rant !!!
 

ive had many people use cpp spindles and never had a problem
their all the same
mcgaughys are a bit different due to how they build things but other than that its all the same

washers arent a big deal

if you had to add 2 or more then it would be stupid
but one makes no difference

Re: CPP Rant !!!
 

Me too! I have actually taken apart stock suspensions that had washers under the ball joint nut and reused them on the drop spind...

Re: CPP Rant !!!
 

x2

Re: CPP Rant !!!
 

shims are shims bro ... regardless of shape

Re: CPP Rant !!!
 

Say what you want bro but, our trucks never left the factory with washers filling up gaps in the ball joints.

Re: CPP Rant !!!
 

We haven't met.

http://www.gloomies.com/sarcasm.jpg

Re: CPP Rant !!!
 

Our trucks didn't leave the factory with aftermarket spindles and ball joints either, bro.

Re: CPP Rant !!!
 

the stock suspensions I have torn apart with spacers do not have washers stacked on top of each other... there was one spacer, probably 1/4 of an inch thick between the spindle and the castle nut... the suspension was BONE stock.... Brah.. :lol:

Re: CPP Rant !!!
 

That is my point, bro.
CPP makes crap and they buy the cheapest of replacement parts!
Next time you go and spend your hard earned American dollars, ask the guys at CPP if the parts your are buying are Made in the USA. Say what you want but offshore parts will never be in the same league as USA made parts.
I think the person who made this rant is like alot of us on this site and cares about the smallest of details when building our projects. I understand the washer makes no differance in that application but, I also understand his rant about spending $250 for parts that are inferior to stock pieces. I bet anyone here those CPP pieces will fail in any fatigue test compared to say a 72 stock spindle.
As, if we have not seen enough fabbing required to install CPP parts when they tell you you are buying a bolt on kit.
I am out bro!

Re: CPP Rant !!!
 

I have also pulled many suspensions apart and have never seen a shim used in a ball joint or any other suspension part other than the shims used for alignment.
O.k. now I'm out!

Re: CPP Rant !!!
 

OK, so now it gets even more confusing. Which of the items below is a spacer and which is a washer? I want to make sure my setup only has spacers in it.

Spacers--
http://www.boltdepot.com/images/Chro...hers-thumb.jpg


Washers--
http://www.boltdepot.com/images/Chro...hers-thumb.jpg

/no bro from me... I'm an only child

Re: CPP Rant !!!
 

:lol:

Re: CPP Rant !!!
 

I'm not jumping in on the spacer/washer/ bro thing, but I will say that I had to spacer/washer/bro my whole front end from CPP. And redrill the dustsheilds that came with the spindles. And buy adapters for my braided stainless brake lines. And had to buy different zerks to be able to grease my tie-rods. No mo CPP fo me. Lesson learned.

Re: CPP Rant !!!
 

THESE are the reasons not to deal with CPP.

Re: CPP Rant !!!
 

Let me explain the difference.
Calling them "shims" would make you think they are acceptable and were made to be on your suspension.
Calling them washers would make you box up all your CPP items and send them back for a refund.
Using these "shims" (that look like washers to me) would make me question the taper between the ball joint and spindle.
I'll try and help with any other questions. Good luck to everyone and their projects and remember this "you get what you pay for" sometimes does not apply as there are plenty of inexpensive items sold with expensive price tags.
I know that we are beating a dead horse here but, I think people need as much info. on items they are debating on purchasing. Some of us save for weeks or months to spend our money for parts, only to get a box full of headaches. Do a little research before you buy and I'm sure you will find enough information to question the quaility sold by some of these vendors.

Re: CPP Rant !!!
 

So if you haven't seen it, then obviously it doesn't exist? :lol: