Magic Ball Joints from CPP
 

So got my answer from CPP today on the bad fitting spindles for my 85...$65.00 for shipping out of my pocket and guess what there is nothing wrong with them...the moog ball joints fit great...Yep nothing wrong with the spindles...Strange that 2 board members bought spindles around the same time and they both have the same fitment problems. All i can say is lesson learned CPPJeff listen well never again will I purchase anything from your establishment. A deal is only a deal when both parties are satisfied. I guess the term " A customer is always right" really doesn't mean anything to some. What is done is done Think about this, a lot of the guys on this board build on a shoestring budget. perhaps they won't be so quick to send money your way when the see how you value them. Send back my spindles and the magic ball joints. I have a place for them in my scrap pile. Good Job.

Re: Magic Ball Joints from CPP
 

If you shipped them back and have proof of that I would take it to your CC company.

Re: Magic Ball Joints from CPP
 

I bought them with my debit card... It's cool maybe everyone else will learn a lesson about who to deal with and who not to, before it becomes a hard lesson!

Re: Magic Ball Joints from CPP
 

You should still be able to file a dispute with your bank. At least you wouldn't be out the money
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Re: Magic Ball Joints from CPP
 

I want to see these joints 1st and see if i'm being told the truth. Hopefully no one else will buy from them...Word of mouth so to speak!!!

Re: Magic Ball Joints from CPP
 

I read your problem with them hitting and the taper being off. SO what your saying is.... they say its normal and are making you eat the shipping after you sent them pics of the problem and they told you to ship them back? You verified the taper is different from stock spindle to drop sprindle right? So how can it be normal.. I'm confused.. Or are you saying they tryed moog brand BJ and they fit correct??

Re: Magic Ball Joints from CPP
 

Ditto here, but the guy assured me if it was the spindles he would swap them out. Yeah right....told him to send the spindles back along with the magic balljoints....i just hope i don't have to buy new shocks, the rear set he sent were wrong as well. he is suppose to make good on them as well....

Re: Magic Ball Joints from CPP
 

EDIT: slow typer here,...
I guess I don't understand what happened.
Is the spindle wrong or the balljoint?

It use to be,... that the only drop spindle you could buy was a 73-87 drop spindle.

Then companies started making 60-62, 63-70, and 71-72 drop spindles.
Here lies the problem.
I assume they only cast one drop spindle.
Then each specific "year" spindle get drilled and reamed for the correct balljoints and outer tie rods.
If all these different spindles were thrown in a pile,... I couldn't tell you which was which.

I wish the spindle companies would stamp or cast the "correct year" of the spindles on the spindle itself.
Then you have human error that puts the wrong spindle in the wrong box, or ship out the incorrect spindle to begin with.
I'm not defending CPP, because I have had issues with them myself,... just trying to understand what you are going thru.

Re: Magic Ball Joints from CPP
 

I measured the taper on the stock spindle and the dropped one. it was about .250 larger on the top. I asked the rep if they measured them . he said no because they fit the ball joint...i knew then i was screwed!

Re: Magic Ball Joints from CPP
 

I assume your truck has the original ball joints?
Or are you changing them with this spindle swap?
I thought the 73-87 balljoints were the largest.

Re: Magic Ball Joints from CPP
 

Basically the taper on the top of the spindle is too big and the ball joint needs at least 2 washers for the nut to contact the cotter pin. The ball joint goes in too deep. If there is a special ball joint it should be part of the kit or at least named so the buyer can be aware

Re: Magic Ball Joints from CPP
 

I replaced all the joints and tie rod ends

Re: Magic Ball Joints from CPP
 

too bad you couldnt have wrote on them or something so you know you get the same ones back.. For all you know he is swapping out your wrong ones for right ones.

Re: Magic Ball Joints from CPP
 

Sounds like you got the wrong upper balljoint to me, and the CORRECT drop spindle.
Did the outer tie rod fit correctly?

Re: Magic Ball Joints from CPP
 

I checked two different joints same problem. Lo1500 had the same exact problem...he has tried a couple or 3 different joints..we bought the spindles about a month apart...Strange. The tie rods fit great

Re: Magic Ball Joints from CPP
 

That could be the answer,... or not.
All three outer tie rods are different.
63-70, 71-72, and the 73-87 version.

If you had tried the spindle with the original ball joints and tie rod end,... we would know for sure.
Since you changed the outer tie rod,... it could be the correct 73-87 version or the 71-72, since they are the same 11/16" diameter where they screw into the tie rod adjuster sleeve.

Now,... if they sent you 71-72 outers and spindles,... the tie rods would match but the 73-87 upper baljoint wouldn't.

Or if they sent you 73-87 outers and spindles,... but sent you a 63-70 or 71-72 upper ball joints,... the same thing. Outers would fit, but the upper balljoint wouldn't.
The combinations are limited, but since you changed everything, it's hard to tell which parts were correct.

Obviously not everything was correct.

Re: Magic Ball Joints from CPP
 

I bought everything for a 1985 year model truck. I think the upper hole is bored too big!

Re: Magic Ball Joints from CPP
 

Yeah,... I understand that.
Just trying to figure out what they sent you.

Re: Magic Ball Joints from CPP
 

Not sure if this applies to an upper, but on my 79 c10 the lower ball joint has a narrower top than the ball joint for a c20/30. In my case the i was given a 3/4 ton ball joint and it wouldnt fit in my 1/2 ton spindle. Oreillys shows different moog part number for the 1/2 vs 3/4.
If i was told correctly the arms are the same but the spindles and ball joints are different.

Re: Magic Ball Joints from CPP
 

I bought moog ball joints and they fit super well into my summit racing drop spindles :metal:

Re: Magic Ball Joints from CPP
 

Hmmmmmmmmmmm.......I guess maybe you can add another member to your problem!

I bought drop spindles this spring or summer...and finally got them in a few months ago. I thought it was wierd when the upper ball joint threads came so far into the spindle that....I had to use a washer so that the castle nut could actually contact the cotter pin in a way that it would lock the castle nut. Here's the deal tho. I bought not only drop spindles from CPP, I also bought lower ball joints that I installed into my lower control arms...and...CPP's '71-'72 tubular upper control arms. These control arms come with the upper ball joints already installed!

Re: Magic Ball Joints from CPP
 

lol, moved to a nice little corner where nobody will read the post again. How convenient.

Re: Magic Ball Joints from CPP
 

I didn't move it.
I'd actually like this to stay in the "Suspension Section" until this gets resolved.
I'm sure it got moved to the "review board",... because this has happened before with CPP.

Re: Magic Ball Joints from CPP
 

dude rethink your attitude.

Your not the only one with an issue with this company. Post in the proper area that folks DO use and your stuff wont get moved. The site has separate sections for a reason.

Hopefully Jeff will fix your issue. The list of cpp sucks posts is getting ridiculous. From personal experience I think there are issues they need to tend to. Hope it all works out for you. Let me know if you need any assistance... but dont be a butt about it.

Re: Magic Ball Joints from CPP
 

I have a ton of CPP parts Ive collected a little bit at a time as finances have allowed. I'm finally starting the chassis after a million false starts. All these threads have me worried =(

Re: Magic Ball Joints from CPP
 

You are aware you quoted my post then replied like I am the OP when I am not right?

Re: Magic Ball Joints from CPP
 

I am well aware of whom I qouted and why. As well as whom started the thread and the issues. But thank you for asking and enjoy the rest of your weekend.

Re: Magic Ball Joints from CPP
 

Ok children let's play nice. Liz sorry about the comments. This board is a big help to us all and we need it. I posted in the wrong forum. There is a problem with CPP I just wasn't aware how many have had issues with them . Lesson learned. Sorry I made the original post .None however were directed to this board or it's management
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Re: Magic Ball Joints from CPP
 

I am sorry I came across harsh on your end of the reply. I was pissy over the bs comment after. Not an excuse, but how it was. I do apologize for being hateful in my reply to your part.

Anytime you have an issue with a board vendor, please post it in the review area. What folks do not realize is this area emails the admins everytime there is a post made. That way we can try to keep up with any issues going on.

Thanks and again sorry

Re: Magic Ball Joints from CPP
 

Any resolution on this?

Re: Magic Ball Joints from CPP
 

Nothing as yet, I sent an email yesterday to see if they had shipped my stuff back and so far no one has returned my calls...still waiting

Re: Magic Ball Joints from CPP
 

Guys there are no nightmares here at CPP. We are a group of guys doing the best job we can. We appreciate all of your buisness and we take none of it for granted. We got this issue worked out aswell as numerous oher ones that have came up in the past. Dont let these issues deture you from chosing Classic Performance Products on your build. Also e-mail me anytime direct at jeff@classicperform.com because sometimes i never even see these posts.

Re: Magic Ball Joints from CPP
 

What was the solution Jeff?

R/

Re: Magic Ball Joints from CPP
 

We got him a different set of balljoints and got him his credit for shipping.

Re: Magic Ball Joints from CPP
 

So what year spindle was shipped and which balljoints?
The outer tie rods will have to match the spindles also.
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Re: Magic Ball Joints from CPP
 

The solution to the problem is that to use these spindles you must use MOOG ball joints. Mario from CPP is going to get with Western to see why you can't use any balljoint ie Advance brand. The problem lies in the upper balljoint taper and Moog is the only ball joint that will fit. i won't be able to put them on till after the holidays to be sure, but hand fitting them they seem to fit better than the others i tried. So we will see! lolife99 they sent the same spindles back to me and sent two moog joints..the tierod ends fit the taper as they should they were for a 85 c-10 the taper is off somewhat

Re: Magic Ball Joints from CPP
 

So you're saying that if I order a set of 73-87 Western Chassis spindles,... I have to change the upper balljoint to a new set of Moog balljoints,... even if my balljoints are fine.
That in itself would keep me from buying Western Chassis/CPP spindles.
Especially if I just purchased a set of new tubular a-arms and then had to buy another set of balljoints.
Something still doesn't sound right to me.

Re: Magic Ball Joints from CPP
 

The Moog joints are the only ones that seem to fit. Mario from CPP told me this afternoon that he would get with Western about the issue, his opinion was the spindle should fit any joint that fits the stock spindle. I guess or hope CPP will work towards getting this straightened out. To answer your question if you buy the current dropped spindle from CPP you will have to have moog upper ball joints or you will have issues no matter if your current ball joints are new or not...the problem is in the taper...im just amazed that the moog joint is different from one from advance auto parts or o'relliys

Re: Magic Ball Joints from CPP
 

ADVANCE!!!

I have mentioned a few times how Autozone, Advance and a few others (but not O'Reilly or NAPA that I've encountered) have happily provided me with the wrong parts in the right boxes recently--to the extent that I stopped frequenting there store after a counter clerk could not even recognize that the part in the box was a master cylinder!!!

Yes, I know NAPA, O'Reilly, and the stores I haven't mentioned all have there own drawbacks...I'm not claiming any one is better than the others so much as that I cannot work with the "required psychic abilities beyond the bounds of normal part numbering" expected for Advance and Autozone customers today.

I would approach this as another instance of the wrong part in the right box from Advance.

Re: Magic Ball Joints from CPP
 

I guess it's hard for me to believe that Western Chassis (a company that's been making drop spindle longer that just about anyone),... can't get it correct.
The 71-72 spindle and the 73-87 spindle both take the same LOWER ball joint.
The only difference is the UPPER ball joint.
Why would Western make the upper taper "Moog specific" and not the lower taper?
I still think something got boxed incorrectly.
Or something major has changed with Western Chassis manufacturing process.