Powermaster alternator
 

I bought a Powermaster 140 amp, chrome alternator last June, from Summit.

I noticed the other day, a small spot on the pulley where the chrome had flaked off. So, last night, I went to Powermaster's web site and found there tech support email address and sent them a friendly email. Sent them a pic of it, the one below. I asked how I would go about getting another pulley.

Here is the reply I got this morning. Pretty nice and prompt I think. Don't you just love it when you get this kind of service and not some kind of run around? I give them a big thumbs up for service. :) BTW, the alternator has worked flawlessly too.

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What is your address and I will get one sent out to you?
Thank You,

John Brady
Tech Support
Powermaster Motorsports
865-688-5953, ext 1207

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http://www.73-87.com/photos/misc_photos/alt.jpg

That is a wierd spot for the chrome to flake off. I though it would have been around the top of the pulley. Powermaster has some really great products though. It is nice to hear that they have excellent customer service too.

You know they are located in Knoxville Tennessee! Mike did you expect anything else from someone from Tennessee! LOL

No Tim, I didn't. Tennessee is full of great people. I happen to personally know at least one. :)

BTW, the new pulley came Monday.

again, a wonderful thing I hope happens to more people more often. (sure hope I have that kind of service when I need it)


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