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Minkota 07-08-2020 08:40 AM

Grant Steering Wheel
 
Does anyone know how to contact Grant, I purchased a Steering Wheel and it arrived damaged. I have been trying since may to contact their customer service.

i have called the customer service number and the tech support number every single day sometimes multiple times and all I get is a recording saying that the voicemail box has not been set up. I have also emailed so many times I can not count and have had zero response. I have also sent them a message thru Facebook Messenger, No Response there either.

gmc684x4 07-08-2020 11:16 AM

Re: Grant Steering Wheel
 
I contacted them a few weeks ago they answered right away i had a question about an adapter

Minkota 07-08-2020 11:19 AM

Re: Grant Steering Wheel
 
Quote:

Originally Posted by gmc684x4 (Post 8770829)
I contacted them a few weeks ago they answered right away i had a question about an adapter

what number did you call? below is the contact info from their website. is that the same information?

Grant Products International
615 Elca Lane, Suite E
Brownsville, TX 78521

Toll Free: 1-800-952-6947
Phone: 956-542-2620
Fax: 956-504-1532
Customer Service: customerservice@grantproducts.com
Technical Support/Customer Service: techsupport@grantproducts.com
AR: accountsreceivable@grantproducts.com

EagleChief 07-09-2020 10:58 AM

Re: Grant Steering Wheel
 
Did you buy straight from Grant, or through another company (Summit, for example)? If you bought from someone else, they could probably help you.

May sound like a dumb question and answer, and I'm not trying to belittle you in any way. But, sometimes people overlook the obvious at times. Just trying to help out.

Minkota 07-09-2020 11:00 AM

Re: Grant Steering Wheel
 
Quote:

Originally Posted by EagleChief (Post 8771353)
Did you buy straight from Grant, or through another company (Summit, for example)? If you bought from someone else, they could probably help you.

May sound like a dumb question and answer, and I'm not trying to belittle you in any way. But, sometimes people overlook the obvious at times. Just trying to help out.

Purchased thru Grant. strange how they are able to take the money and ship it out but nobody is around to answer phones or email after there is a problem.


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