[CPNE]

I've had good luck with them too. I think when you sell used parts, there is always a perception gap, as in what does "rust-free" mean to you? Also, you can run into the occasional "prima-donna" customer who can't be satisfied short of getting new for the price of used. So a used parts vendor will in general have more detractors than a new parts vendor, regardless of how upstanding and honest they "attempt" to be. It's part of the recycled parts business paradigm.

Having experienced enough buying and selling transactions of the years I can offer this advice:

It's best to inspect a used part in person, so in general I try to buy local. Short of that I buy from trusted sources like Teeitup or Manes. Also the level of customer service is important too. I feel that if you pay a premium price you should get the same level of customer service. That is why my expectations are high when I buy new through a board vendor and I will pay a bit more if the service is there. That is why I don't generally buy from the lowest priced outfit. Furthermore, never buy off auction sites and expect any level of customer service (whether the part is new, used, or rebuilt). If you're bidding for an item, your objective is to get cheapest price, and you're "rolling the dice" for that reason.

Bottom line, you get what you pay for.