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Kopper · 08-26-2005, 06:41 PM

Waited 2-days and no one contacted me.

I emailed the customer service person that I was dealing with and CC'd it to their order dept, with a read receipt request. I received a reply in under 3hrs with a apology because the customer service person said he was having problems with his email.

They want me to ship the U-bolts and the spring eye bushings back to them. They will credit me for the U-bolts and replace the bushings with the correct size.

I replied and asked who pays the return shipping being that it is their error. I will post the response when I get it.

08-26-2005, 06:41 PM	#7
Kopper Registered User Join Date: Oct 2002 Location: Ontario, canada Posts: 138	Waited 2-days and no one contacted me. I emailed the customer service person that I was dealing with and CC'd it to their order dept, with a read receipt request. I received a reply in under 3hrs with a apology because the customer service person said he was having problems with his email. They want me to ship the U-bolts and the spring eye bushings back to them. They will credit me for the U-bolts and replace the bushings with the correct size. I replied and asked who pays the return shipping being that it is their error. I will post the response when I get it.