[SCOTI]

Originally Posted by wwotr

So after 7 days of no response, I e-mailed CPP.
Jeff, (the guy I had been working with all along), basically admitted NO FAULT on their part and chalked it up to "You can't please everybody".
When I told him how people were talking about their Customer Service Sucking...(I didn't name THIS Forum),
he said that "all Forums are is for people to Rant".
I told him that "Word of Mouth was the Best Advertisement, but no good words were gonna come from MY mouth"!
He said that's how they got started was Word of Mouth. I told him that the same word of Mouth can take that Business away.
So I will NEVER recommend CPP again, and will go to other Vendors for my Suspension needs!

Roger
"RATIKLE"

Be sure & post about this in the REVIEWS section of the board under the Bad Deals. A link to this thread & CPP's response in bold should help people make their decision. People should also go through the steps to place an order (w/o giving them your CC info!) & then @ the last minute tell them.... "Ya know what, I remember reading about your customer service after the sale. I think I'll use ECE instead" & cancel the order.

After a few of us do that, they might start listening.