Brothers was once a great operation - very cooperative.
They were out of stock on a wiper assembly for my 66 GMC and they e-mailed me accordingly. I e-mailed them back and said that should at least be worth a hat. Two days later (this was three years ago) I got one in the mail. Not a junkie one, with the plastic band in the back, but a class "A" hat - that I still use for fishing.
I've ordered many items from them over the years, but it seems that they've recently gone 'major-league corporate' and forgotten what customer service is about. The family control - isn't any more - and I now put them in the same drawer as Classic Industries. (NFG).
Mac.