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biggestjohn · 10-16-2011, 01:11 PM

I have been buying from Summit for over 15 years, and have always loved them.................except for recently.

I called to get a price match on some items, some of which were $30 cheaper elsewhere. I spent 15 minutes on the phone with this CSR, only to find out that he was going on the other web sites to find out the shipping charges from the other sites. He then tried to charge me 4 different shipping charges!!

A price match is a price match on the item, not the total cost. If they want to play that game, I will buy the items from the competitors. I'm not calling just so that I can have the privilege of buying from Summit. I decided to go to Jegs. I can price match directly on their site and never have to speak to anyone!!! AND I get the items just as fast!!!

I have spent well over $10,000 with Summit over the years, and yes, I will still purchase there, but only if Jegs (or others) doesn't have what I'm looking for.

10-16-2011, 01:11 PM	#11
biggestjohn Registered User Join Date: Apr 2010 Location: Russiaville Posts: 203	Re: Summit Racing Rules I have been buying from Summit for over 15 years, and have always loved them.................except for recently. I called to get a price match on some items, some of which were $30 cheaper elsewhere. I spent 15 minutes on the phone with this CSR, only to find out that he was going on the other web sites to find out the shipping charges from the other sites. He then tried to charge me 4 different shipping charges!! A price match is a price match on the item, not the total cost. If they want to play that game, I will buy the items from the competitors. I'm not calling just so that I can have the privilege of buying from Summit. I decided to go to Jegs. I can price match directly on their site and never have to speak to anyone!!! AND I get the items just as fast!!! I have spent well over $10,000 with Summit over the years, and yes, I will still purchase there, but only if Jegs (or others) doesn't have what I'm looking for.