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Old 01-23-2012, 05:11 PM   #13
Top Banana
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Join Date: Jun 2010
Location: Lynchburg, VA
Posts: 313
Re: Been extremely dissapointed with mail order parts suppliers for this project

we definately screwed the pooch on the bolt kit and battery tray. Our UPS guy wrapped those two pieces in bubble wrap and then wrapped that "Package" inside the inner fender to try to make it one package. That wasn't to save us money, it was to save the customer money, and it didn't work well. We sent the replacement battery tray out and did take longer than we should have processing the refund on the bolt kit. Simply put there were too many people involved and the situation should have been "Hand Carried" start to finish.

We're grateful for the business opportunity and don't mind admitting mistakes.
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