Quote:
Originally Posted by lyrikz
So where is the limit on free items? If this was mcdonalds, sure. Or they took an hour two long at jiffy lube. He should get a free part because it took 7 months? Thats not how it works. Sorry. If it works where you are i would like to move there.
Fact is, if it took 7 months, that falls on the purchasers shoulders also. Waited to long. Was to trusting. I know its bad thinking that being to trusting can be a bad thing, but it was in this situation.
I do run my own business and i do quite well. I wouldnt offer him a free part. But i GUARANTEE that he would have a note on his file stating free shipping on his next order with a HIGH HIGH discount on that particular order. OR even cost on this part that he has waited so long on. I wouldnt want to make a dime off a customer that took that long to get their goods. But free? No.
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This guy runs his buisness real similar to CPP. What he offers for restitution is real similar to what we would normally do.