Quote:
Originally Posted by dsigh
Customer Service needs to understand there were two different stock carrier bearings that came on these trucks. The inline style that's similar to the aftermarket poly, but then that bolts width ways. When I tried explaining this, the guy discounted it with "just go buy a new $20 bearing." But they're pressed on, and you'd have to pull the tranny.
If chevy truck guys had the patience to make the CPP stuff work, customer service should be completely overhauled. There's absolutely no empathy over the phone right now. People would be open to working with CPP, if it went both ways.
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Seriously bro i totally appreciate your feedback! Thanks for taking the time to give me your info.