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BurnoutNova · 01-10-2013, 12:39 PM

This sucks for both parties, but with the facts in this thread here is how I look at it:

Rick sent the parts with a method he did not offer in the first place, and that method (greyhound) seems to be unreliable, and it is unverifiable if the package was delivered or not.

In my opinion, Rick is not at fault. He should be expected to follow up with Greyhound, which he appears to have done. The outcome is not in his control, but he is willing to give the $100 refund to his customer. That's all you can expect him to do.

I've had this sort of thing happen (not on this forum of course!) and it is a bummer when it does but if you ask for a special shipping method without tracking or insurance, it should be at your risk.

01-10-2013, 12:39 PM	#12
BurnoutNova Registered User Join Date: Mar 2004 Location: CA Posts: 2,057	Re: Bad deal: Ricks1971 This sucks for both parties, but with the facts in this thread here is how I look at it: Rick sent the parts with a method he did not offer in the first place, and that method (greyhound) seems to be unreliable, and it is unverifiable if the package was delivered or not. In my opinion, Rick is not at fault. He should be expected to follow up with Greyhound, which he appears to have done. The outcome is not in his control, but he is willing to give the $100 refund to his customer. That's all you can expect him to do. I've had this sort of thing happen (not on this forum of course!) and it is a bummer when it does but if you ask for a special shipping method without tracking or insurance, it should be at your risk.