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Old 01-28-2013, 07:32 PM   #45
dwcsr
Hollister Road Co.
 
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Join Date: Apr 2005
Location: Houston
Posts: 6,134
Re: An open letter to parts Vendors

While I'm not a site vendor I have been a retailer for 10 years or more. I personally try to discourage Gen x-y-z ers from buying from me. Here's why

1. Rarely do they know what their buying they just know it looks kewl, some one that is cool has one or it looks Baaaaddddaaaassss or sick.

2. They can't fix, install , modify much of anything that isn't plugged in.

3. Joe blow has this engine kit for $12 and free shipping why are you charging $100 and shipping. Joe Blow is really a Taiwan company and has the Chinese government subsidize his shipping costs. Try getting tech support in Mandarin on a Saturday .... or any day.

4. You call 14 times for the same thing and still can't get it to work. READ THE INSTRUCTIONS. Oh you lost them ... twice? Ask your mom to read them to you, PLEASE.

5. Your smarter than most all us old people so you don't need to call me and please don't I don't have time for rambling monosyllabic conversations.

6 You have no concept of a time zone. You call at 630 am or 11 pm and get pissy if I don't pick up on the second ring. Then mail bomb me and text me till the phone locks up.

7. You install my part and something totally unrelated breaks and you want me to compensate you with cash, free what ever, and all kinds of silly things.

8 You order parts and think I can read your mind on when you need the part. It doesn't show up in this imaginary time frame and I some how have destroyed your build and need to compensate you for that.

9. Its a big emergency and need to ship asap and 3 week later your installing it and call me for support telling me you just got around to it after breaking my A@# about getting it made and shipped that day for Saturday delivery,

I'll deal with old people any day over Gen X,Y,Z,Q,P what ever's. Old people know what they want and know how to install it or make it workable.

Now I'm tired and need a nap.
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