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Old 04-25-2013, 12:08 PM   #2
dwcsr
Hollister Road Co.
 
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Join Date: Apr 2005
Location: Houston
Posts: 6,134
Re: Poor MAR-K customer service

I'm curious why you think you should be afforded a discount because they ran out of an item. Its not like it was a kidney for your dying child. What's a week later going to cause you? When you order from a vendor no one has an unlimited supply and your order is subject to prior sales commitments so if they had 10 items and your number 11 guess what. Were they wrong when you ordered it ....I think not. I agree they should have been more on top of it but discounts certainly don't apply here. Too bad you burned that bridge they are one of the best companies to deal with even if they do make a mistake every now and then.
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