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Old 04-25-2013, 12:18 PM   #3
jayoldschool
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Join Date: Dec 2012
Location: ON, Canada
Posts: 2,154
Re: Poor MAR-K customer service

dwcsr, I didn't ask for a discount "because they ran out of an item". I was not informed that the item was not in stock, and there was no follow up to my order, and, it was going to be shipped at least a week later than their claimed shipping times. Goodwill goes a long way in business. I worked at, and ran, a business for ten years. I realize that you can never keep everyone happy. However, it doesn't cost much to try.
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