I think what irked me the most really was the fact they just plain weren't cool with me on the phone. They almost sounded annoyed that I would have a problem with waiting another 2 weeks for my spindles (one week for them to come in, another to get them shipped). And, there's no guarantee that they would be available on 11/15 to ship, this is now the 3rd time I've got a new date.
I've had the same delay in shipping problem with them before but i've never had to call up until now. Maybe I'll get their stuff thru Summit if I have to.