|
Re: GMC Pauls
I can completely relate to Paul's situation here, my company faces the same situation regarding customer pickups. My business (motorcycle parts manufacturing and direct sales) is restricted to shipping only due to the insurance implications. With the additional cost in insurance I would need to increase profits (not just sales) by that amount just to break even.
And that doesn't even account for the extra costs I would incur to open my doors. We also have to provide additional access (wheelchair access) that exceeds ADA compliance due to increased regulations in our state and city.
Often the cost of doing business has more to do with all the little things the customer never sees, and the product cost itself is only a small chunk of that. Sadly we all now live in a much different world.
|