[Ekliptix]

The only 3 gripes I will share about ECE are:

1) Their instructions are sub par. Details missing including some torque specs, and part orientation details during install. This was for their 4/6 drop kit.

2) Customer service. I agree they're good and responsive on the phone. My problem came when I sent a 1.5" drop coil set back to exchange them for their 2" drop set, after speaking with ECE to get this approved. I paid $ for 3 day shipping to send them the 1.5" coils including a note explaining the purpose of the exchange for whomever opened the package. After waiting 2 weeks to get my 2" coils back, I called them and found out why I had not received their shipment. Apparently my package had arrived to them 2 weeks earlier but no one at ECE had taken responsibility to handle it and make the exchange. No biggie, but the lack in attention caused a 2 week delay in moving forward with my project.

3) This is getting nit picky but they KYB stocks in their 4/6 drop kit are crap. ECE them selves even said on here, they personally use RideTech shocks. It'd be great if ECE could offer a better stock with their kits even for slightly more $, or confirm they have the proper KYB shock lengths that go along with their springs.

Overall, I'm happy I went with ECE. I feel the parts the make themselves are of good quality and their phone support is good.