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Andy4639 · 01-11-2021, 01:26 PM

I have been waiting 4 weeks now on a part I ordered. They sent it it USPS on the 23 of Dec.. They sent a note to my e mail and said it may not arrive on time because of Christmas rush. That's fine but the tracking ended on Dec 27 and it hasn't been updated since. I called the customer service center Friday and they said it was in transit. I said yes I know that I can see that on my own. Their system doesn't give them any better info than what I can see.
I then sent a message to them and they said they would look into the matter but needed details. I referenced the number that the lady gave me over the phone. They replied back that that case was handled and closed out! I replied again in discuss and told them no it was not handled.
Sorryness runs deep in our government agencies now day's on all levels.
I'm still waiting on a response on this.

01-11-2021, 01:26 PM	#83
Andy4639 Old member Join Date: Jan 2002 Location: Liberty, & Garden City S.C. , U.S. Posts: 19,936	Re: I give up on shipping anything USPS I have been waiting 4 weeks now on a part I ordered. They sent it it USPS on the 23 of Dec.. They sent a note to my e mail and said it may not arrive on time because of Christmas rush. That's fine but the tracking ended on Dec 27 and it hasn't been updated since. I called the customer service center Friday and they said it was in transit. I said yes I know that I can see that on my own. Their system doesn't give them any better info than what I can see. I then sent a message to them and they said they would look into the matter but needed details. I referenced the number that the lady gave me over the phone. They replied back that that case was handled and closed out! I replied again in discuss and told them no it was not handled. Sorryness runs deep in our government agencies now day's on all levels. I'm still waiting on a response on this. __________________ 1971 LWB Custom, 6.0LS & 4L80E, Speedhut.com GPS speedometer & gauges with A/C. 20" Boss 338's Grey wheels 4 wheel disc brakes. My Driver Seeing the USA in a 71 Upstate SC GM Truck Club 2013,14 and 2016 Hot Rod Pour Tour http://upstategmtrucks.com/ Get out and drive the truck this summer and have some fun! It sucks not being able to hear! LWB trucks rule, if you don't think so measure your SWB! After talking to tech support at Air Lift I have found out that the kit I need is 60811. Per the measurements I gave them. Ride height of truck inside spring and inside diameter of springs.