[Zippi]

Got my problem resolved. It's what we call in the trade "Operator Error". After calling RetroSound support they said to send it back and they could check it out. I pulled the radio out of the truck and started checking things. The only thing left was the front face of the radio and that's where the issue was. I remember back in January when I put the radio together the front face was very tight when I did a dry run. I guess I never took it back apart to connect the ribbon. That was the issue so lesson learned. Up and running.