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diggertodd · 10-21-2009, 09:44 PM

By no means am I saying this is Brothers situation but as a business owner, here was mine... my charge card company accidentally did the double charge deal with about 150 charges one month. About the time the calls started coming in, I started freaking out on the charge card company as hard as the people were flipping on me....

I didn't think it was unreasonable to expect the charge card co. to send a notice to all of the customers of THEIR mistake and spell out it wasn't ours... no can do they said... plus it took them almost 30 days to refund to all customers.

Can you imagine how many people said "yeah, right" when we tried to tell all of the customers it was the card company mistake, not ours?

fun times

10-21-2009, 09:44 PM	#16
diggertodd diggertodd Join Date: May 2005 Location: Athens, Illinois Posts: 132	Re: Have you been screwed by BROTHERSTRUCKS.COM By no means am I saying this is Brothers situation but as a business owner, here was mine... my charge card company accidentally did the double charge deal with about 150 charges one month. About the time the calls started coming in, I started freaking out on the charge card company as hard as the people were flipping on me.... I didn't think it was unreasonable to expect the charge card co. to send a notice to all of the customers of THEIR mistake and spell out it wasn't ours... no can do they said... plus it took them almost 30 days to refund to all customers. Can you imagine how many people said "yeah, right" when we tried to tell all of the customers it was the card company mistake, not ours? fun times Last edited by diggertodd; 10-21-2009 at 09:44 PM.