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Originally Posted by Kenfuzed
Is this a LMC problem or an issue with the company who actually makes the product. I'm not familiar with this part but maybe it's just how the manufacturer packages and sells the product to them.
Not doubting you, just wondering if it is the manufacturer is who actually misrepresenting the product if it wasn't made by LMC.
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I think it's a issue w both the vendor and LMC. I think ultimately LMC is at fault. If they are using a vendor that is subpar and they are made aware of it. They should ditch that vendor and make it right for the customer. In business The customer is theoretically always right. What chaps me is now I have to pay to send it back and it came in a huge box. So shipping will be at least another $20-25.