I received the unit back, Custom Audio Sound stated they had the unit hooked up and operating for 4 days. I installed it and guess what....it didn't work. Very frustrated, thinking I'm not this stupid am I? Angered by all of this I pulled the unit out and went to Walmart picked up a $100.00 Sony with a remote, installed it in the same location same wiring etc. Works great! plug and play simply amazing!! I packaged up the SRMS unit and sent it back.
I do not want another one.. ever!! If a product is this poorly made, difficult to program or operate it should not be on the market. I asked them to exchange for a dash mount radio no remote, we will see what they say. They have attempted to correct these issues and turn around time including shipping has been under 2 weeks each time. I will update when I hear from them.
