[Steeveedee]

Here in California the Bureau of Automotive Repair (BAR) oversees what shops do. If you screw up, your case gets published in their newsletter. One time a guy came in with a 442 with leaking transmission lines. The shop that rebuilt the engine positioned the lines wrong and one chafed through on the upper a-arm. I fixed that, no big deal. It also ran really rough, so I pulled a plug to look, and it was obviously old. Put a set of new plugs in it, and it ran great. The shop had charged him for new spark plugs. When the case was was settled, he got ALL his money back because of the one fraudulent charge.

Call the California BAR and complain.

tl;dr version- if they advertised parts as new and they weren't, it is at least fraud.