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Some points...
You see it as them being paid well over what they should for the job. They probobly see it as them being instructed to do a job which type they left a long time ago.
Accidents can be prevented, but mistakes do happen. Everyone makes them, even those shops that have been in buisiness forever do it. There can always be a lapse in judgement. It's not like they set it on fire or something. And some pretty small mistakes can lead to major damage. It doesn't mean they weren't trying or something. Also remember that this *isn't* what they do for a living, so something that might be obvious even to you might not be to them. They just see it as an assembly job.
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