[mbgmike]

We have had VERY little problems with In-line tube. I can't say that for Classic Tube. I would never order anything from them ever. All companies have problems with at times. Sometimes its due to employees that are new or people quitting and not completing what they said they did. Sometimes misslabled boxes etc. But poor customer service is no excuse. We only charge a fee to someone when they simply change their mind. Even then we don't always do it. Mainly when its a specialty part and our supplier charges us if we return it. We sell products from Right Stuff so we do not really have much dealings with either company anymore.