|
Re: 5 Months and counting (long post)
At this point if he said something like he lost the parts how much do I owe you or if he said I lost them but I'll find some and get it all back to you that would be cool... these 2 pieces are not hard to find and are fairly common, I would be cool with that... but he looked at me like, well youre SOL... what do you want me to do about it now? That's what got me mad... I work in the auto parts industry and whenever I have an angry customer, my line is "what can I do to fix the problem?" I might lose some money but in the long run, that customer is gonna come back...
|