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I try to avoid fed-ex as well. They just dont seem to run as tight a ship as ups and if you have problems with ups they are quick and friendly were fed-ex seems like they could care less and your problems arent theres despite they are the cause of the problem.
My wife had a fed-ex csr tell her that she had made a mistake and that it was impossible what she described but it turned out the problem was EXACTLY as she described and that it was quiet common with their service.
Every business is going to mess up from time to time but its how they deal with those situations thats important.
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