Finally got an email back....and then Mark did call me later in the evening as I said he could.
Lot's of apologies and even kept his cool when I tore apart his leaders and their reputation...of which they have very little it seems.
Some stuff still back ordered, some on the way.....still annoyed that it was "all in stock" on the email I received the day after I made the purchase.
Better than nothing, but I paid for a lot more than waiting a month and a half to get my truck back on the road.
Teach your kids to take the time....it is shorter in the long run than BS'ing it.