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Re: Jim Carter Trucks - Unethical Business Practices
I can't understand the bussiness mentality these days.It's as if companies don't understand the accepted bussiness model that shows how much it cost's them to develop a new customer.In all of them it is easier to keep an existing customer than to develop a new one.And if I remember correctly it is usually about 10% of the cost to keep an existing customer.And it's usually over something stupid like this.
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