[03glide]

I placed an order for the 4/6 drop kit for my 81 SWB. I don't have the energy to go in to details but I was suprised at the lack of contact and support. Many times I called and a recording said "call back later". While on hold the recording talks about the new 80,000 square foot facility. I think some of that money should have gone into the customer support department. I emailed the company and explained that I was unhappy and I was basically told "sorry". Every order I make with other vendors is immediately followed by an email confirmation, an email with estimated shipping date, and an email when it ships. CPP operates as others did about 20 years ago. The fact that they can't quote you shipping bothered me. You place your order and you find out what the shipping charge is when you look at your bank account. They have many products I would like but based on my first experience with them I will be ordering from somewhere else.