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panhandler62 · 10-21-2009, 11:37 PM

I have run into this twice.

On one occasion Walmart double-dipped us for a prescription. Fortunetely we had plenty to cover the over-charge and they did correct it within two days.
The other time was our VoIP provider. They hit us up twice for a voice router (that they should never have charged us once for!) That $200 came at a bad time. They did refund the money (but to our VoIP account, not to our checking account) and gave us one month free to "appologize" for the "inconveniance."

Yes, $180 in overages (our bank re-ordrs debits from largest to smallest to maximise over-draft fees) was quite inconveniant...

I think that moraly and ethicaly Brothers should cover your incurred expenses but, they can't legaly be held liable for anything beyond a refund for the overage. You would probably win a small claims case, but persuing it might cost more than you would recover.

10-21-2009, 11:37 PM	#26
panhandler62 Java Mechanic Join Date: Jun 2005 Location: Martinsburg, WV Posts: 6,764	Re: Have you been screwed by BROTHERSTRUCKS.COM I have run into this twice. On one occasion Walmart double-dipped us for a prescription. Fortunetely we had plenty to cover the over-charge and they did correct it within two days. The other time was our VoIP provider. They hit us up twice for a voice router (that they should never have charged us once for!) That $200 came at a bad time. They did refund the money (but to our VoIP account, not to our checking account) and gave us one month free to "appologize" for the "inconveniance." Yes, $180 in overages (our bank re-ordrs debits from largest to smallest to maximise over-draft fees) was quite inconveniant... I think that moraly and ethicaly Brothers should cover your incurred expenses but, they can't legaly be held liable for anything beyond a refund for the overage. You would probably win a small claims case, but persuing it might cost more than you would recover. __________________ Keith 11 Lincoln MKT -- Momma's wagon 13 G37xS -- middle age crazy car 68 C20 Fleetside -- RIP Decorating the whole town up at a cost of $27 .... Last edited by panhandler62; 10-21-2009 at 11:38 PM.