Re: Brothers Truck Parts
Having just purchased my first C10, I decided to order parts from brothers as it seemed to be the best out there, I made two orders for around $300. I wanted postage to England, put in my address etc and it gave me a shipping quote,which was quite low I will admit,anyhow I thought they would get back to me and give me a revised shipping cost overseas,which would have been ok. I assume they ship overseas? I submitted the two orders and they took my money via PayPal.
1 month later.... No parts,no emails,no shipping quote........
I've called,got put on hold... (international $$$$$$!!) told that he was going to put it on his bosses desk.....still heard nothing.....
Emailed numerous times.......no reply
So filed a PayPal dispute......no reply
So filed a PayPal claim.....we will see.....
At this stage I just want my money back as I'll be in the U.S. Next month anyway so I can collect parts myself.
I can't believe that a big company with a fancy website has such terrible service!!
I guess I'll never use them again.....
Danny
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