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Old 10-12-2012, 10:51 PM   #5
nikwho
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Join Date: Apr 2010
Location: Flagstaff, AZ
Posts: 974
Re: I feel like I got ripped off by Custom Classic Trucks Magazine!

Well, interestingly, I didn't get charged for my subscription. I had not thought about that. But, I'm thinking I went 2 or 3 years out when I ordered mine. I'm thinking I will cancel mine though. The times that I have been on the phone with customer service has been awful. The first lady that I spoke to was kind and acted as though she cared to help resolve this. She had me fax in the NSF notice from my bank and said she would handle it. I was told that both the $18 for the mag AND the $30 fee would be returned. She totally understood. It has been completely different since. Very short and very rude. One guy told me that it was my problem if I didn't have money in my account! I thought that was a very bizarre thing to say to a customer.
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