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Old 05-11-2013, 11:53 PM   #11
sqrlnts
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Join Date: Apr 2009
Location: Chandler AZ
Posts: 750
Re: Vintage Air Sure what?

Quote:
Originally Posted by MIKEs50Chevy View Post
What year truck were you installing it in? I'm about to order a Vintage Air set up for my 1950 and I'm hoping it goes in easy. I sure like the look and idea of having the AC for those few hot days (or should I say warm days) that we get in Seattle.
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It's going in a 57.

Quote:
Originally Posted by _Ogre View Post
i can't say much for the instructions as i combined systems and went with half the surefit and a compacII evaporator
i can say that their tech support and customer support is one of the best i've had experience with.
i ordered mine early on as i had a lot of work with my fiberglass interior, it was 6 yrs before i charged the system.
when i needed different fittings VA swapped them out without question.
when i had problems getting my system to cool they sent me a new expansion valve and dryer at no cost.
i believe rob at tech support is the owner, he has always been helpful when i called them about my system.

posting a lengthy complaint about a vendor without ever contacting the vendor is bad business
in my opinion, i have had a very good time dealing with their tech support.

as for crimping the hoses, if you read the instructions they explain you why they can't send you crimped hoses
the hoses can not be twisted at all, they must be cut to length and ''clocked'' at the purple angle for your application
Thanks for your input Ogre, I respect your advice. Me complaining before contacting them is BS though. VA is a large enough company that I should get what I ordered period. The fact is the instructions suck and I had to go to ACE for parts, this shouldn't happen with a $1200 kit, in my business it's called quality control. A call to Cutomer service isn't going to fix that.
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