[Nick_R_23]

I tried buying a 2 piece fan shroud and the hardware from them a few weeks back. Shipping costs were reasonable, so I placed the order. A week goes by, no confirmation. Out of the blue, I get a call from a lady who says they have to audit every order to Alaska...and now my shipping costs are over $100! I asked her to just ship it through the Post Office, and you could tell by her tone that they didn't even want to try. She just spouted off that it would be the same price. I told her that if they were that rude and unwilling to work with me, that they can just forget the order and refund my money.

That evening, I ordered the same parts from LMC who promptly shipped the following morning and was able to do it for $30! Take note Brother's, that's how you operate a business. I will not be wasting my time with them again.