[forestb]

I’m sorry if I offended you I didn’t mean to be contrary. While I agree that he did not ask enough questions I don’t feel that he was just trying to sell me on a product. I only say that because I was asking him which one of their products he recommended. Maybe I should have asked more questions. I probably would not have had the answers he needed anyway. I tried calling cpp and their automated system only gave me the option to ask installation questions. I probably should have chosen that option but instead I hung up