The 1947 - Present Chevrolet & GMC Truck Message Board Network - View Single Post - 55.2-59 Rock Auto Problem

whitedog76 · 05-25-2019, 02:06 AM

I never had any issues with RockAuto until I ordered a gauge cluster for my Trailblazer that had a $500 core charge. I found out that their customer service is a little lacking. It took 6 weeks for them to credit the core charge back to me. They claimed the core charge had to come from the manufacturer. If I had ordered it from Advance Auto, or Oreilly, the credit would be back in my account when I walked out of the store.

05-25-2019, 02:06 AM	#16
whitedog76 Registered User Join Date: Jan 2014 Location: Peoria, IL Posts: 1,450	Re: Rock Auto Problem I never had any issues with RockAuto until I ordered a gauge cluster for my Trailblazer that had a $500 core charge. I found out that their customer service is a little lacking. It took 6 weeks for them to credit the core charge back to me. They claimed the core charge had to come from the manufacturer. If I had ordered it from Advance Auto, or Oreilly, the credit would be back in my account when I walked out of the store.