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Re: Rock Auto Problem
Quote:
Originally Posted by whitedog76
I never had any issues with RockAuto until I ordered a gauge cluster for my Trailblazer that had a $500 core charge. I found out that their customer service is a little lacking. It took 6 weeks for them to credit the core charge back to me. They claimed the core charge had to come from the manufacturer. If I had ordered it from Advance Auto, or Oreilly, the credit would be back in my account when I walked out of the store.
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On cores sent in like that I think that the rebuilder has to be satisfied the core is the correct (and rebuildable) core for what they sold.
Years ago when I was working in a parts house we had a couple of cores rejected because they weren't the correct core for what was sold on some hard to get cores.
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Founding member of the too many projects, too little time and money club.
My ongoing truck projects:
48 Chev 3100 that will run a 292 Six.
71 GMC 2500 that is getting a Cad 500 transplant.
77 C 30 dualie, 454, 4 speed with a 10 foot flatbed and hoist. It does the heavy work and hauls the projects around.
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