[Tx Firefighter]

Jeff,

I had a very long response typed up, but decided to instead shorten it significantly to this...

You seem like a stand up guy who does his best to make all issues right, but it is apparent that the CPP infrastructure is broken. You're scrambling around to put out fires all day due to that. One man can't save a leaky boat all by himself. It would appear to me that Liz's statement is that while the CPP dollars may buy advertising on this board, it won't buy her loyalty when it affects so many members. It's a shame too, since CPP has some great product ideas but often fall short of delivering them in a timely and complete manner. If you guys could get the customer service and reliability of ECE or Summit along with your product line you'd be top of the industry.