[leddzepp]

Originally Posted by A.Bursell

I know lots of people have good things to say about these guys but my experience was also less than positive. I don't find it acceptable to disavow responsibility when a supplier sends an inferior product that is not as you advertised.

On a thread related note, I don't buy the insurance excuse but lots of companies use it.

Which product did you have a bad experience with?

Paul is a vendor here, however he is not a big box catalogue company. He has told his background before, and probably will again after reading this thread. If insurance regulations prevent him from having local pickup, that is a shame. I'll bet the increased cost of an insurance policy that allows local pickup (after being previously sued as well) would cost a substantial amount more and that would be passed on through higher prices on parts being sold.