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Old 01-04-2017, 05:40 PM   #1
Registered User
Join Date: Oct 2016
Location: Dallas Texas
Posts: 2,196
Man o man... Customer support...

...isn't what it used to be....


Wow. Bought from J@E@GG@S ( V1 ) some H@E@D@M@A@N ( V2 ) tubes back in december.

Item was marked in stock, they took my 420 bucks immediately and said it would ship right away.

Got an email some time later that the tubes would ship from the MFG and would most likely arrive on 01/06/2017.

Today ( 01/04/2017 ) I call them ( 3 weeks, 2 days after the $$ went out ). I call V1 and they tell me there isn't anything they can tell me. That sometimes V2 will change their ETA on stuff and there is no tracking information. I'm told by V1 that V1 doesn't have a method of informing me when V2 will ship the tubes.

I call V2 right away. They want the Purchase Order number, which only V1 would have. The guy at V2 asks for the part number puts on hold and comes back and says "Oh those will either ship out tomorrow or Friday."

Hmmm...After I'm told there is nothing V2 can do either. I believe this guy was just getting me off the line by feeding me BS.

I cancelled the order with V1. They seem to not really care.


67 C10 fleet fuel injected '70 402, 700r4, 3.73 posi
07 335 sport turbo 6sp
94 Trans Am GT LT1 6sp posi -- sold after 22yrs
99 540 sport V8 6sp -- sold
73 240z L24 4sp -- given to friend
68 C10 step 350/350 3.73 open -- sold
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