Thread: Can't Log On
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Old 05-11-2020, 01:46 PM   #7
Jeff's bowtie's
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Join Date: Jan 2015
Location: Kearneysville Wv
Posts: 3,940
Re: Can't Log On

My problems started after I did a "Clear History and Website Data". It was working on my phone before though.

I can login fine on a computer, but when logging in on my iPhone is when I have issues. I have tried it on three different iPhone's and have verified closely that I used the correct username/password with verifying upper case and such. I also downloaded the FireFox browser and have the same issue with it as well (on iPhone 8 and newer models).

From Safari on an iPhone it comes up with " You have entered an invalid username or password. Please press the back button, enter the correct details and try again. Don't forget that the password is case sensitive..." I can immediately logon to my computer with that username / password so I know it is correct.

I have an older iPad with an older IOS 9.3.5 and it does allow me to login to the site using Safari.

Do you have any ideas as what to try on newer IOS?

Thanks!
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