[Liz]

I do not blame him a bit for being upset. BUT without contacting us, how the heck are we suppose to help? I go above and beyond to help folks around here and will not sit back and get told how crappy we do.

Has he contacted the police?
Has he sent a certified letter to the business?
Has he done anything above posting here?

I would not know as we can't get a reply beyond us not doing enough to help.

The user has been banned, the post has been locked with a redirect here. Honestly I don't know wtf else I am suppose to do other then go hold his hand and tell him how sorry I am.

Im not tryin to be an ass, but hell...