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Old 10-04-2008, 08:34 PM   #1
msgross
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Join Date: Jul 2006
Location: Central PA
Posts: 12,201
FEDEX and hidden charges!!!!

to help save everyone on the board and myself money I opened my own FEDEX account. Well after a few months of using it now I just started looking at the detailed info on my invoice.

one was $6.50 additional handling for a piece of tailgate trim??? this didn't come up when I printed the waybill.

another was an item rated at 47.1 lbs when it was actually 10lbs! I understand "dimensional wieght" as they call it but it doubled the price of shipping!!!!

So I use their "dispute button" on the website. It allows you to type 21 characters in to explain your dispute! WHAT A JOKE!!!

so I get an email today saying that my diputes where denied... go figure. I emailed customer support and threatened to cancel...

anyone else have issues or a better shipping company? I just want to pay what I am quoted, sounds fair doens't it?
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The Garage:
1968 K-10 SWB - "Project Money Pit"
1996 Z-71 - "huntin rig"
1969 C-10 LWB (SOLD) "Project flip that truck or else"
1993 Passport, F@rd 1-ton (SOLD)"Project Cousin Eddie"


My Garage Build "The 1,000 footer"

Last edited by msgross; 10-06-2008 at 12:45 PM.
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