CPP...great products and prices...customer service though...

[k1rodeoboater]

Well here's my first and only dealing with CPP so take it for what it's worth. I might have just had crap luck but I figure it's worth mentioning. Below is my timeline

23 FEB order placed with CPP
24 FEB called CPP to confirm order and shipping info was good to go
04 MAR call CPP to find out if order has shipped (I waited the 7-10 days no word back). Was told, "sorry it will ship soon"
16 MAR called CPP to find out if order has shipped, again told "sorry it will ship soon"
18 MAR called CPP to find out if order has shipped since I was going out of town. Was told, "It may arrive on the 22nd, but hasn't shipped yet" (no biggy just wanted to know if it'd be here)
22 MAR called CPP to find out if order has shipped...was told it was already delivered on the 18th.

I never once received a message saying your order has shipped, here's the tracking number. The guy I talked to was stumped and said, "sorry, that's weird that that happened. You should have gotten one."

What bothers me, and makes me hesitant to order form them again, is the fact that the order had shipped on 14 MAR. I never got any notification of it and as you can see by my timeline, and they kept telling me my order hadn't shipped even after it had. It really doesn't give me much of a reason to put a whole lot of faith in their company, and thus it kinda makes me hesitant to place any more orders with them.

The timeline for me wasn't all that big of an issue because I wasn't in dire dire need of the parts, but if you are you may want to order elsewhere. Everything I ordered made it to me in perfect condition. I didn't raise a big stink over it with them, I got my parts I ordered and I saved about $80 going through them instead of ECE.