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03-22-2012, 06:21 PM | #17 | |
PITbut
Join Date: Sep 2007
Location: monroe washington
Posts: 3,041
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Re: CPP again....I'll never learn ;)
Quote:
The pickle in this case is not a free part. Its something extra. Free shipping on this part with discounted price. Or free shipping and cost price on his next order.. Something that is going to bring him back. Giving him something free now and not dangling another pickle for the future guarantees that he wont return as a customer.. But, if this was handled right in the first place, there would be no need for any of this. Until you run a company that does 300 customers a day, we cant really say. I know my business doesnt do that. I just know what works for me.
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