NAPA disappointment

[Dieselburb86]

Irish is right I work for a Napa auto parts store! As long as you have the receipt the warranty is still good! We only need the box for cores on remans and if the part is still new and not installed! I know of the experience of counter guys saying they don't have the part, or not even trying! Its called laziness! It doesn't take much effort to go the extra mile and do some searching whether its through the books or even using Google as a reference to get a part number to cross.

[tucsonjwt]

I have spent too much time buying parts in all of the aftermarket parts stores, as well as the local dealers, and online OEM vendors. My conclusion is that you need to do your homework online (a lot of homework) before you buy a part. I don't expect the parts stores or the dealer to know much or want to know much about our 30-40 year old trucks. Returns and refunds have never been much of a problem wherever I shopped, but the online vendors do charge return shipping which is to be expected.

It pays to shop the sales, so I have a shed with a lot of $1/quart Penzoil, QS, etc., free spark plugs, free oil filters, etc. The aftermarket stores are good for free or real cheap stuff - can't complain about that.

Some aftermarket parts are fine. I have a 12 year old steering box from Autozone that has been trouble free and only cost about $20 with my old core.

Generally speaking, I prefer to buy Delco or OEM GM from online vendors. The prices are about the same and sometimes cheaper than aftermarket.

[MountainGoat1966]

I bought a FS500 fuel tank selector switch at NAPA, went to test it out with the new solenoid I bought online from another source, and the switch fell part in my hand after moving the rocker style knob twice.
Gonna return it for a refund and go to Chevy and hope they have a GOOD one.