Dish Network - The 1947 - Present Chevrolet & GMC Truck Message Board Network

panhandler62 · 09-16-2006, 10:01 AM

It's hard to know where to begin -- poor service, abysmal customer service and agressive refusal to close an account that is reminiscent of AOL.

Details upon request.. just avoid them

cdowns · 09-16-2006, 01:28 PM

yeah i had heard bad about them /i went with directtv have it 4years with out any real problems except dish got blasted in a storm ,they were there to replace it b-4 i got power back

krue · 09-16-2006, 05:00 PM

I used to do installs on both directv and dishnetwork, and while the directv was technically a snap (only one satellite to find) and dish was a pain (2 sats) I always preferred dish because their customer service was the best. Directv always had to "talk" to the customer and try to sell them everything under the sun.

Always added a half hour to the install. I personally have dish and have for 6 yrs w/ no problems, but then I never tried to cancel them either. My dad has had directv for about the same amount of time and had no problems with them.

mhicks · 10-10-2006, 01:04 PM

I tried to cancel Direct TV a few years ago when I moved and it took me over a month to get it done. The number I had to call for it was always busy.

trucksntrains · 10-10-2006, 09:03 PM

I've hadthem for almost 2 years. I never had any trouble with them myself except for a dvr unit getting fried last year. I always get good reception and never had any trouble with billing. I never tried direct tv so i can't commet on them.

EyeH8the24 · 10-10-2006, 09:05 PM

i work for dish ..and have dish ...never had a problem....but man those customers can be a pain the ass !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

msgross · 10-10-2006, 10:44 PM

I use to install them, I am glad that they got away from "selling" the equipment (1997) and started giving them away for one year comittment. One good thing is that if you cancel you can keep the equipment and sell it on Ebay for big bucks!

augie · 10-11-2006, 02:03 PM

Been a Dish Network customer for almost 4 years now, no problems. Their customer service has been pretty helpful with me, replaced a toasted DVR unit in two days, and when my dish crapped out last year had a guy out to replace the broken antenna the next day all at no cost to me. I don't know if the service differs based on where you live, but it's light years better than the loacl cable co.

The one thing people need to be aware of is that most new subscribers don't realize they are committing to a 1 to 2 year contract at sign up that have pretty hefty cancellation charges for trying to leave early.

I have not yet had to cancel with Dish, so maybe I'll be singing a different tune, when that day comes.

09-16-2006, 10:01 AM	#1
panhandler62 Java Mechanic Join Date: Jun 2005 Location: Martinsburg, WV Posts: 6,764	Dish Network It's hard to know where to begin -- poor service, abysmal customer service and agressive refusal to close an account that is reminiscent of AOL. Details upon request.. just avoid them __________________ Keith 11 Lincoln MKT -- Momma's wagon 13 G37xS -- middle age crazy car 68 C20 Fleetside -- RIP Decorating the whole town up at a cost of $27 ....

09-16-2006, 01:28 PM	#2
cdowns Senior Member Join Date: Jan 2003 Location: daytonabeach Posts: 22,956	Re: Dish Network yeah i had heard bad about them /i went with directtv have it 4years with out any real problems except dish got blasted in a storm ,they were there to replace it b-4 i got power back __________________ 71c-10 350/2004r/4:11 lowered3/4 longbed/dead by hurricane MEANING OF DEATH::::: SOMEBODY ELSE GETS YOUR STUFF DONT BELIEVE EVERYTHING YOU THINK TAKE MY ADVISE;I DON'T USE IT ANYWAY

09-16-2006, 05:00 PM	#3
krue Designated A-hole! Join Date: Mar 2003 Location: South Mississippi Posts: 36,450	Re: Dish Network I used to do installs on both directv and dishnetwork, and while the directv was technically a snap (only one satellite to find) and dish was a pain (2 sats) I always preferred dish because their customer service was the best. Directv always had to "talk" to the customer and try to sell them everything under the sun. Always added a half hour to the install. I personally have dish and have for 6 yrs w/ no problems, but then I never tried to cancel them either. My dad has had directv for about the same amount of time and had no problems with them. __________________ "If it ain't broke, fix it 'til it is!" Being stupid ain't illegal. We're Still Debt Free Except for the House!!! www.daveramsey.com 70 GMC SWB Stepside project "Green Booger" soon to be 6.0l/4l80e 93 S-10 "Poppaw's Truck"

10-10-2006, 01:04 PM	#4
mhicks Registered User Join Date: Jan 2004 Location: Weatherford,Tx Posts: 747	Re: Dish Network I tried to cancel Direct TV a few years ago when I moved and it took me over a month to get it done. The number I had to call for it was always busy.

10-10-2006, 09:03 PM	#5
trucksntrains Registered User Join Date: Sep 2006 Location: Scott City Missouri Posts: 27	Re: Dish Network I've hadthem for almost 2 years. I never had any trouble with them myself except for a dvr unit getting fried last year. I always get good reception and never had any trouble with billing. I never tried direct tv so i can't commet on them.

10-10-2006, 09:05 PM	#6
EyeH8the24 Registered User Join Date: Dec 2004 Location: beulah,alabama Posts: 1,075	Re: Dish Network i work for dish ..and have dish ...never had a problem....but man those customers can be a pain the ass !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

10-10-2006, 10:44 PM	#7
msgross Registered User Join Date: Jul 2006 Location: Central PA Posts: 12,201	Re: Dish Network I use to install them, I am glad that they got away from "selling" the equipment (1997) and started giving them away for one year comittment. One good thing is that if you cancel you can keep the equipment and sell it on Ebay for big bucks!

10-11-2006, 02:03 PM	#8
augie Waiting for Paul to Open Safe Join Date: May 2005 Location: Everett, WA Posts: 4,570	Re: Dish Network Been a Dish Network customer for almost 4 years now, no problems. Their customer service has been pretty helpful with me, replaced a toasted DVR unit in two days, and when my dish crapped out last year had a guy out to replace the broken antenna the next day all at no cost to me. I don't know if the service differs based on where you live, but it's light years better than the loacl cable co. The one thing people need to be aware of is that most new subscribers don't realize they are committing to a 1 to 2 year contract at sign up that have pretty hefty cancellation charges for trying to leave early. I have not yet had to cancel with Dish, so maybe I'll be singing a different tune, when that day comes. __________________ Norwood Survivor http://squarebody.net



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